We offer support services for our products, including for software that is available free of charge (although you can use the software without purchasing our support services).
With our support services, you receive...
- Priority product support.
- Advice and guidance on product usage when required.
- Initial response within 1 working day (Monday to Friday, may not include public/bank holidays)
- Priority for bug fixes, suggestions, etc.
- Covers all copies of the software you have installed at your home or business address.
By purchasing support services for your products, you also help encourage further development, and ensure that the software can continue to be offered free of charge!
If you have any questions regarding our support services, or need help deciding which option is best for you, e-mail simon@libraryplayer.co.uk
Purchase support:
Purchase support:
Already purchased support from us?
Send any support requests to support@libraryplayer.co.uk
Support services will commence immediately upon payment, and can be renewed once the period of support you have purchased has ended.
Customisation Services
If there is something missing from the software that your organisation requires, contact us for further details on our customisation services, to see if we can tailor the software for you - e-mail simon@libraryplayer.co.uk
Other support services
We can also offer on-site installation, training and data migration. To discuss your requirements further and for a free quote, e-mail simon@libraryplayer.co.uk